It's still about customer service for Robert Kacalo

Cheri Perkins Mantz in our Catholic Herald in the first of a series of reports on each of the five men to be ordained May 20th. Robert Kacalo is a "second career" seminarian.

Kacalo, 50, received an associate's degree in hotel and restaurant management after high school. He worked in a department store for "many, many years" and then decided to go into business for himself in the Milwaukee area.

"I owned a restaurant and then a floral and gift shop," he said.

As the headline indicated,

"All the career choices I've made have dealt with customer service," said Kacalo. "And developing people skills is hopefully going to benefit me in service in the church."

From what I've seen, priests are much more lacking in administrative or management skills than people skills, as such. It's not that rare for people to like their pastor as a person and as a priest but not the way he's running the parish. For example, running it into the ground.

Where will Father Kacalo be assigned? Mike listed some of the possibilities.